The Quicky Connect is a service that lets viewers book and pay for one-on-one video calls with approved podcast guests. The service is operated by Tiycav LLC. When these Terms say "we," "us," or "the platform," they mean Tiycav LLC. You must be 18 or older to create an account or use this app; you confirm you meet that requirement when you sign up.
You need an account to book a call, search, or save favorites — browsing guest profiles does not require one. Your username cannot be longer than 20 characters and, once created, cannot be changed. Guest accounts must be approved by an admin before they're visible or bookable. You're responsible for keeping your login secure.
Calls are 15 or 30 minutes long. Your card is charged in full at the moment you book — payment is processed securely by Stripe, and we never see or store your full card number. A new booking shows as "Pending Guest Approval" until the guest accepts it, at which point it becomes an upcoming call for both of you.
A guest may decline a call request, or cancel one already accepted, at any time before it starts, for any reason — the viewer is always refunded in full, with no fee and no time cutoff. A viewer may cancel a booking any time before it starts, but timing matters: cancelling at least 24 hours before the scheduled start gets a full refund; cancelling less than 24 hours before does not — the guest is paid in full for that booking instead, since they held that time slot. Either party may instead propose rescheduling a call to a new date and time, which the other party must accept before it takes effect. A single call may only be rescheduled once.
Calls happen entirely inside this app over built-in video — never on an outside app, and never using either person's personal phone number or contact information. Both people have 5 minutes from the scheduled start time to join before the call is automatically marked a "No-Show." If the guest doesn't join, the guest is not paid for that call and the viewer is refunded in full. If the guest joined but the viewer didn't, the guest is still paid in full and the viewer does not receive a refund. Both people are notified by push notification and email whenever a call is marked a no-show. An account that accumulates 5 no-shows is automatically and permanently removed from the platform.
Viewers may purchase an optional messaging pass for $19.99 per year, which lets them start a private message conversation with any guest. Guests can always reply for free and are never paid for messaging. Only viewers can start a conversation; a guest may reply to an existing one, and may send a viewer an invitation to connect or a request to book a call. If a messaging pass expires, past conversations remain readable but new messages can't be sent until it's renewed. The messaging pass is a one-time annual charge and does not renew automatically.
Guests keep 60% of the price of every completed call, every call where the guest showed up but the viewer didn't, and every booking a viewer cancels less than 24 hours before the scheduled start. The remaining 40% is the platform's fee. Payouts are sent automatically once a week to the guest's connected Stripe account. A payout may be held if there's an open report, dispute, or pending refund request involving that guest.
Guests are independent contractors, not employees, partners, or agents of Tiycav LLC. Nothing here creates an employment relationship. Guests decide their own availability and which calls to accept. Because guests are paid directly for their own work, guests are responsible for their own taxes on what they earn. If you're a US guest and you earn enough in a year to require it, we'll make a 1099-NEC available to you in the app — you'll need to provide your legal name, address, and tax ID for that document to be generated.
If a viewer disputes a charge with their bank or card issuer after a call, we may hold the guest's payout for that booking while the dispute is investigated, and we may recover an amount already paid out if the dispute is decided against us. Filing a chargeback instead of using the in-app cancellation, refund, or Contact Us process may result in your account being suspended or removed.
You keep ownership of the profile photo, bio, and other content you upload. By uploading it, you give us permission to display it inside the app where it's needed to run the service — for example, showing a guest's photo and bio on their profile so viewers can browse and book them. You confirm you have the right to use whatever you upload.
Calls must stay respectful and non-explicit. Harassment, hate speech, threats, and inappropriate sexual conduct are never allowed. You may not ask another user to pay you outside the app, or try to move the conversation to another app or platform. Calls are never recorded or stored by the platform, and you may not record or screen-capture a call without the other person's consent.
Both viewers and guests can report the other party after a call for a rules violation; every report is reviewed by an admin, and an approved report results in the reported account being permanently banned from the platform. Guests additionally have a separate, immediate "Ban Viewer" tool that instantly stops one specific viewer from booking that guest again, without needing an admin review — it does not affect that viewer's ability to book other guests. If 5 different guests use this tool against the same viewer, that viewer's account is automatically and permanently removed from the platform. We may also suspend or remove an account directly if we determine it violates these Terms.
You can deactivate your account at any time from Account Settings. This immediately blocks future logins and removes your profile from listings. Your booking and payment history is kept on file after deactivation for receipts, tax records, and dispute resolution.
The Quicky Connect connects viewers and guests; it does not employ guests, script the calls, or guarantee what happens on one. We provide the service "as is." We don't promise that a particular guest will accept your booking, that the app will always be available or error-free, or that a call will meet your expectations. We do not verify or endorse anything a guest says on a call or writes in a message. Our refund, no-show, and reporting policies above are the remedies we offer.
To the fullest extent the law allows, Tiycav LLC is not responsible for indirect or consequential losses — for example lost profits, lost opportunities, or lost data — arising from your use of the app. Where we are found responsible for something, our total liability is limited to the amount you paid us in the 12 months before the claim arose. Some places do not allow these limits, and nothing here removes a right you have that can't legally be waived.
If someone brings a claim against us because of something you did — content you uploaded, rules you broke, laws you broke, or harm you caused another user — you agree to cover the resulting costs, including reasonable legal fees.
If a court decides any part of these Terms can't be enforced, the rest still applies. Not enforcing something once doesn't mean we give up the right to enforce it later.
Most problems are faster to fix directly. Before starting any formal legal action, please contact us through our Contact Us form, describing what went wrong and what you'd like us to do about it. We'll try to resolve it within 30 days. This is a first step, not a roadblock — it doesn't take away your right to go to court afterward.
These Terms are governed by the laws of the Commonwealth of Massachusetts, without regard to its conflict-of-laws rules. Any dispute that can't be worked out directly will be handled by the state or federal courts located in Massachusetts, and you and Tiycav LLC both agree to those courts having jurisdiction. Nothing here removes rights you have under Massachusetts consumer protection law, or requires you to give up a protection the law says you can't waive.
We may update these Terms as the app changes. Continuing to use the app after an update means you accept the revised Terms.
Questions about these Terms? Use our Contact Us form.
